Counseling Services

Counseling Services 

Counseling Services is dedicated to providing services to Knox College students.

To request an appointment or enquire about eligibility for services, please call our office during office hours. You can also send us an email to counseling@knox.edu.

We offer Same Day Appointments for students in crisis. During office hours, please call our office. After hours, contact Campus Safety at 309-341-7979. If you are experiencing an emergency, please call 911 or go to the nearest emergency room.

Address: Furrow Hall, 175 West Knox St. Galesburg, IL 61401

Phone: 309-341-7492

Social Media: Facebook, Instagram, and SoundCloud

Our Services

Free confidential counseling is available to enrolled, degree-seeking Knox College students. 

Your right to privacy is fully protected, and counseling is strictly confidential as provided by state law. If you are needing your personal information supplied to a psychologist or Knox official, a Release of Information form must be signed. Counseling records are not a part of your academic or medical records.

We provide the following services:

• Individual Counseling: We offer short term individual counseling. The counselor and student will work together to determine the best method of care for the student's concerns.
• Group Counseling: Every term we offer a variety of group options for our students. This is a way for students to grow with fellow students who have similar experiences. 
• Crisis Counseling: There are times when a student is in crisis and needs immediate assistance. Students are encouraged to call Counseling Services during office hours during times of crisis. See Crisis Sessions for more information. 
• Outreach: Our staff is available to provide outreach programs on a wide variety of topics to the Knox community. See our Upcoming Events page for more info. To request an outreach event, please complete the online Outreach Request Form. Please submit requests a minimum of 2 weeks prior to the event date.
• Consultations: We are available to faculty, staff, and students for consultations regarding how to best assist a student. On or off campus referrals are also available.
• Advocacy Session: We offer students who have questions regarding the Title IX process or are a survivor of sexual assault, the opportunity to speak to a trained sexual assault advocate, in a confidential setting.

How to Schedule an Appointment

Scheduling an appointment is easy! All you have to do is reach out.

• Call 309-341-7492
• Stop by the office in Furrow Hall, across from the soccer field
• E-mail counseling@knox.edu
  

TimelyCare is Now Available

Knox is excited to partner with TimelyMD to deliver TimelyCare – a virtual health and well-being platform. Through either a mobile app or your desktop, TimelyCare provides 24/7 access to virtual care from anywhere in the United States at no additional cost to you. This service is provided in addition to our on-campus Counseling Services.

Whether you’re feeling anxious or overwhelmed, you can talk to a licensed provider to get the care you need via phone or secure video visits.

How can I access TimelyCare?

Visit timelycare.com/knox or download the TimelyCare app from your app store and register with your Knox email address. You can then start visits from any web-enabled device – smartphone, tablet, laptop, or desktop – anywhere in the United States. 

For more information, view this quick tutorial. 

Who can use TimelyCare?

Any enrolled student or Knox faculty or staff member.  

What services are available?

• TalkNow - 24/7, on-demand emotional support.

• Scheduled Counseling - Select the day, time, and mental health provider of your choice.

• Psychiatry - Advanced mental health care, available upon referral.

• Health Coaching - Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.

• Self-Care Content - Yoga and meditation sessions and group conversations with our providers on a variety of health and well-being topics. 

We encourage you to download the app and register as soon as possible. This way, when you need a service, you have already completed the necessary steps.

If you are experiencing a mental health crisis, contact Counseling Services during business hours at 309-341-7492. After business hours call Campus Safety (309.341.7979) or call 9-1-1. Click Crisis Sessions for more information.