Campus Life FAQs

MyKnox is a student portal with access to tons of helpful resources, links, and forms. Access MyKnox through this link: https://www.knox.edu/myknox. Log in with your Knox email and password, and use it to view your meal plan, access assignments on moodle, view your grades on the registrar portal, fill out a work order, print, view housing information, and more!

Click the “MyHousing” icon in the MyKnox portal to view where you’ll be living and who your Resident Assistant (RA), roommate, and suitemates are. For information about the dimensions of your room, check out this link! Reach out to your RA if you have more questions.

Yes! The beds on campus can be adjusted to many heights. Many people leave them high enough to store a dresser and other things underneath (you may need a stool to get onto bed), but you can also bunk the bed on top of your roommate's bed, bunk it so that your desk fits underneath, or bring it low to the ground. To change the height of your bed, fill out a “casual labor” work order request through the “Asset-essentials work order” tab in your MyKnox portal. (Click the blue icon with the gear on it). A couple employees will come change the height for you!

 For accommodations, reach out to Stephanie Grimes in the Disability Support Services Office (sgrimes@​knox.edu)!  Her office handles all residential accommodation requests including AC units, Emotional Support Animals, single rooms, going off-board (no meal plan), living off-campus, ground floor needs, etc.  They also assist with any academic or employment related accommodations.

Yes! During breaks or while students study abroad, you may store up to 5 medium-sized boxes/items in approved storage areas across campus at your own risk. More information about storage is sent out before/after break periods, but you can reach out to the Campus Life Office with questions or check out the Storage FAQs for more details.

You’re welcome to bring a trained service animal or a registered emotional support animal (ESA) to live with you on campus. In order to do so, you must complete necessary steps through the Disability Support Services Office prior to bringing the animal to service animal or ESA.  Otherwise, pets are not permitted inside campus housing with the exception of:

a. Animals that live in a water-filled aquarium (maximum 10 gallons) or small cage (no larger than 16” x 12” x 12”)); or

b. Animals approved to live with their owners in Tompkins Apartments (the upperclassmen pet-friendly residence hall - approval must take place through the Campus Life Office).

Knox has many cultural centers, including A.B.L.E. Center for Black Culture, Asian Cultural Center, Casa Latina, Harambee Cultural Center, International House, and the Queer and Ally (Q&A) Cultural Center. Cultural Centers are often affiliated with related student-run affinity organizations; every term the centers host student organization meetings and campus-wide social and educational events. They're a place to meet, to organize, to celebrate and to form community for our diverse student population, and everyone is welcome to come and learn more or find an inclusive space to hang out (or even live) in! Checkout this campus map to see where all our cultural centers and other buildings are located.

The Hope Center is a space on campus dedicated to spirituality and intercultural life. You can go there to engage in spiritual or religious practices in a quiet, peaceful space, or to attend fun events. You can also find spiritual communities through clubs on campus like Knox Jewish Club, Pagan Club, Islamic Club, Intervarsity Christian Fellowship, or cultural clubs like aaina, M.E.c.H.A, Lo Nuestro, or Asian Student Association. Additionally, you can worship at various sites in the local community.

You may apply to stay on campus during break periods via a break housing application process through the Campus Life Office. Students who may be approved to stay on campus during break periods include students working on a college-sponsored research project or in a campus job, who are Knox athletes required to stay for games/practice, international students, or students who are unable to travel home/to a safe off-campus environment. In order to stay during the breaks, students must complete the break housing application. Information about break housing is sent by the Campus Life Office via email about 2-5 weeks prior to the beginning of the break.

There is a fee for break housing, but some of the break engagement opportunities include living stipends that cover the housing fee.

Check for mail in your mailbox or for packages at the service window in the Mailroom! The Mailroom is located in the basement of Seymour Union (the same building the cafeteria and Gizmo is in), right next to the bookstore. Enter through the door with an awning labeled “bookstore” facing Alumni Hall. For more information about campus mail, how to access it, and more, check out this link!

You may view how many dining dollars, flex dollars, or meal swipes you have by clicking on the “Dining GET Funds” icon in your MyKnox Portal. Log in using your Knox credentials. You receive an allotted amount of dining dollars and meal swipes as a part of your selected meal plan. If you want to change your meal plan, reach out to Jaimie Avery in Dining Services! You may also add more funds into your dining dollars at the “Dining GET Funds” app. That is also where you can add funds for flex dollars, which are used to pay for campus meals or may be used in the bookstore. Learn more about dining and flex dollars, meal swipes, and meal plans here!

You may view how many dining dollars, flex dollars, or meal swipes you have by clicking on the “Dining GET Funds” icon in your MyKnox Portal. Log in using your Knox credentials. You receive an allotted amount of dining dollars and meal swipes as a part of your selected meal plan. If you want to change your meal plan, reach out to Jaimie Avery in Dining Services! You may also add more funds into your dining dollars at the “Dining GET Funds” app. That is also where you can add funds for flex dollars, which are used to pay for campus meals or may be used in the bookstore. Learn more about dining and flex dollars, meal swipes, and meal plans here!

Checkout this ITS Helpdesk link with instructions for all your printing questions at Knox! You can also ask the Helpdesk or go to a computer lab. Founders Lab in Seymour Union is open and staffed with a lab attendant to answer questions from 7:30am-2:00am (sometimes 24 hours during finals), so this is a great place to go if you want help printing!  You may also view helpful information about printing, accessing the internet, and other technology or audio-visual related questions by going to the “Helpdesk” IT app in MyKnox.  Through the app, you may submit tickets with questions or issues, view help articles, and more!

First, try talking to your roommate about the problem! If that doesn’t work, talk to your RA. They’re here to help you brainstorm solutions, mediate conversations, and solve the problem! After talking to your RA and your roommate and trying different solutions, if you are still having serious problems, your RA and campus life can explore the possibility of a room change. But if you have any immediate safety concerns, always reach out to campus safety!

Call the Lockout Line (309)-341-7444. A Duty RA or a Campus Safety Officer will be over to let you in shortly. You have 2 free lockouts, and then there’s a fee of $10 for the third and fourth lockout.