Department Services

Campus Safety seeks to provide high-quality service for Knox community members and visitors to the campus. In addition to providing the services listed below, the "official" services provided by members of the department have been outlined as follows:

• Daily security patrols
• Room reservation coordination
• Classroom and laboratory access
• Medical and special needs assistance
• Increased safety presence at special and sporting events

Students are encouraged to share any insight regarding the manner and type of current departmental services, the manner in which they may be delivered, as well as the need for additional services.

Escort Services

Campus Safety officers are available 24 hours a day to provide escorts to and from any location on the Knox campus by calling 309-341-7979. Please be patient after making the escort call request, as officers may have been assigned to other calls which may be of a higher priority (such as fire alarms and requests for medical assistance). Escorts may be in the form of a "walking escort;" transportation in a Campus Safety vehicle cannot be routinely provided.

Identification Cards

Students are issued a Knox College identification card. As outlined within the Student Handbook, students are expected to carry their student identification cards at all times and present the card when asked for identification by a College official. In the event that an identification card has been lost or stolen, the loss should be reported to Campus Safety as soon as possible. If an identification card is turned in to the Department of Campus Safety, officers will attempt to contact the owner to return the card.

Jump Starts

Generally, officers can provide a jump-start for vehicles that do not start. It should be noted, however, that the sensitive electronics in newer vehicles may make the use of this service inadvisable. In any case, the vehicle's owner assumes any liability for damages. In the event that the officers do not provide the service, every effort will be made to assist the motorist to locate a local service provider that may safely provide the service.

Keys Locked in Vehicles

If keys have been inadvertently locked in a vehicle, a Campus Safety officer will assist the owner in locating a local service provider who will assist in retrieving them.

Locked Out - Residences

Should a student inadvertently be locked out of a dorm room or residence, they can receive assistance by calling 309-341-7444, a special lock-out service request line which is jointly operated by Campus Life and Campus Safety. The unlock service may be used without charge by each student twice per academic year. If a student requires assistance more than twice, a $10 fee has been established for the third and fourth service requests. For the fifth or subsequent service requests, a $50 fee will be assessed and billed to student accounts by the Business Office.